Meet the team

The people
behind the property.

Property is personal.

Behind every valuation, viewing, tenancy, inspection and property transaction is a real person.

At Reliance Estates, we believe our clients should know who is looking after them.

We’re a close-knit team combining property experience, local knowledge, organisation and plenty of personality.

Whether you’re selling, letting, renting or asking us to manage an investment, these are the people you’ll be working with.

Company Director

Luke Henderson

16 years in property

With 16 years of experience across the property industry, Luke has built a broad understanding of residential property, development, planning, commercial property, lettings, management and the local market.

Luke built Reliance Estates from the ground up and remains closely involved in the day-to-day direction of the company.

His experience spans everything from individual residential transactions and landlord portfolios through to development, planning and commercial property matters.

Having worked across the area for many years, Luke brings extensive local knowledge alongside a practical understanding of the wider property market.

Areas of expertise

  • Sales
  • Development
  • Planning
  • Commercial property
  • Property management
  • Local market knowledge
Contact Reliance

Property Manager

Mia Wheeler

MARLA

Mia began her career in property management two years ago and has quickly established herself as a highly capable and driven member of the Reliance team.

She completed a residential property management qualification with a high Merit and has developed a strong understanding of the day-to-day requirements involved in professionally managing residential property.

Mia is known for her communication, organisation and determination, whether she is dealing with landlords, tenants, inspections, maintenance or ongoing tenancy matters.

Her approachable but professional style makes her a key point of contact for many of Reliance Estates’ managed properties.

Areas of expertise

  • Property management
  • Landlord support
  • Tenant communication
  • Inspections
  • Maintenance
  • Tenancy administration
Contact Reliance

Property Consultant

Kayleen Prentice

MARLA

Kayleen brings energy, determination and a strong sense of urgency to every property she works with.

Highly motivated and naturally organised, she prides herself on making the process of bringing a property to market as quick and straightforward as possible for her clients.

From preparing the property details and coordinating photography through to arranging the listing and launching the marketing, Kayleen is able to take a property from instruction to market within hours where circumstances allow.

Her focus is simple: move quickly, communicate clearly, and make sure the client receives a responsive service from the very beginning.

Areas of expertise

  • Property listings
  • Sales & lettings
  • Property marketing
  • Client communication
  • Viewings
  • Property launches
Contact Reliance

Office Administrator

Ami Louise

Ami is one of the people keeping everything behind the scenes running smoothly.

With more than 10 years of office and administrative experience, she helps keep the Reliance diary organised, maintenance works scheduled and the wider team moving in the right direction.

From coordinating appointments and administration to helping manage contractor schedules and the everyday demands of a busy property office, Ami provides the structure that keeps everything together.

Put simply, Ami keeps the diary full, the maintenance moving and the rest of us busy.

Areas of expertise

  • Office administration
  • Diary management
  • Maintenance scheduling
  • Contractor coordination
  • Team support
  • Client communication
Contact Reliance

Head of Office Cuddles

Lola

Usually available for cuddles.

Lola is our three-year-old Cavapoo and arguably the most popular member of the Reliance team.

She takes her responsibilities very seriously, including welcoming anyone who walks through the office door, supervising meetings and ensuring that nobody remains focused on their work for too long.

She has no property qualifications whatsoever, but has never let that stop her.

Areas of expertise

  • Greeting visitors
  • Demanding attention
  • Distracting the team
  • Monitoring lunch breaks
  • Improving office morale
Contact Reliance

How we work

Different roles.
One team.

Property involves a lot of moving parts. Sales, lettings, management, maintenance, administration and communication all need to work together.

Our team combines different skills and experience, but the approach remains the same: be available, communicate clearly, take ownership, and treat every property as if it matters.

Because it does.

Property
built on
trust.

It starts with the people.

Relationships sit at the heart of what we do.

We want our clients to know who they are speaking to, who is looking after their property and who they can contact when they need us.

Contact Reliance

Come and
say hello.

Whether you’re thinking of selling, letting a property, looking for a new home or need support with an existing investment, our team would be happy to hear from you.